Privacy policy
Privacy Policy
This Privacy Policy describes how Grizzly Cycles ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website at https://www.grizzlycycles661.com (the "Site").
Information We Collect
We collect two main types of information through the Site:
- Browsing Information: This information is automatically collected when you visit the Site and includes details about your device, browsing activity, and interaction with the website. This may include:
- Web browser information
- IP address
- Time zone
- Cookies (explained further below)
- Pages viewed
- Referring websites or search terms
- Information about how you interact with the Site
- Purchase Information: This information is collected when you make a purchase through the Site and includes:
- Billing information (name, address, phone number)
- Payment information (limited details, see Secure Payments with Stripe below)
- Order details (items purchased, quantity, price)
- Booking Information: This information is collected when you book an appointment through the Site and includes:
- Name
- Email address
- Phone number
How We Use Your Information
We use the information we collect for the following purposes:
- Browsing Information: We use this information to:
- Understand how visitors use the Site
- Improve the user experience and functionality of the Site
- Analyze website traffic and performance
- Personalize your experience (if applicable)
- Purchase Information: We use this information to:
- Process your order and payment
- Fulfill your purchase
- Provide customer service related to your purchase
- Detect and prevent fraud
- Booking Information: We use this information to:
- Fulfill your appointment bookings
- Communicate with you regarding appointments (confirmation, reminders, updates)
Cookies and Similar Technologies
We use cookies and similar technologies to track the activity on our Site and hold certain information. Cookies are small data files placed on your device that store information, including preferences and browsing history.
You can choose to disable cookies through your browser settings. However, this may limit your ability to use certain features of the Site.
Sharing Your Information
We share your information with third-party service providers who help us operate the Site and fulfill your appointments. These providers are obligated to keep your information confidential and use it only for the purposes we have specified.
We may also share your information to comply with legal requirements, respond to court orders, or protect our rights.
Google Analytics
We use Google Analytics to understand how visitors use our Site. You can learn more about how Google uses your information at https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout/.
Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information.
- Opt-Out of SMS: You can opt-out of receiving SMS messages from us by replying "STOP" to any message you receive.
- Contact Us: If you have any questions about your privacy or this Policy, please contact us at [email protected].
Data Retention
We will retain your browsing information for a reasonable period for analysis and website improvement. We will retain your booking information for as long as necessary to fulfill your appointments and comply with legal requirements.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure.
Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.
Your Consent
By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: